Services Offering
TRAINING INTERVENTIONS
- Customer care
- Telephone Etiquette
- Time Management
- Situational Leadership
- Coaching and Mentoring
- Basic Facilitation Skills
- Conflict and Negotiation
- Culture diversity
- Presentation Skills
- Emotional and Spiritual Intelligence ( Dynamic Intra-Change Agents)
HUMAN RESOURCE SUPPORT
- Leadership and management development We conduct skills audit and needs analysis with and an organization and recommend leadership intervention programs while offering support and mentorship
- Performance Management Assist companies with policies and process development and implementation, while offering unbiased advice to all parties involved. Give advice on grievance handling and labour disputes
- Career Development & Succession Planning
- Recruitment Change Management Render full recruitment process on behalf of a company from advertising to placement of candidate Employee contracts and benefits negotiations with third parties
- Attendance Management Put policies in place to assist the company to curb high rate of absenteeism
- Employment Relations and Practices Grievance procedure and process, disciplinary code and procedures
- Mediation & Conflict Resolution Advice and representation to CCMA,and all labour related disputes
- FETC – Management and administration – NQF level 4
- FECT – Labour Recruitment Services – NQF level 4
- FECT – New Venture Creation – NQF level 4
- General Education and Training Certificate: Business Practice - NQF level 1
- National Certificate: Business Administration Services - NQF level 2
- National Certificate: Labour Relations Practice – NQF level 6
- National Certificate : Organizational Transformation and Change management – NQF level 5
- National Certificate: Occupationally Directed Training and Development Practices - NQF level 5 – 120 Credit
ASSESSOR ACCREDITED PROGRAMES: SERVICES SETA
ASSESSOR ACCREDITED PROGRAMES: ETDP SETA